Privacy Policy

Last updated: May 23, 2025

1. Information We Collect

We collect information that you provide directly to us, including:

  • Name and contact information
  • Email address
  • Phone number
  • Property information
  • Payment information
  • Account credentials

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Process your transactions
  • Send you technical notices and support messages
  • Communicate with you about products, services, and events
  • Monitor and analyze trends and usage
  • Detect, prevent, and address technical issues

3. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who assist in our operations
  • Professional advisers
  • Law enforcement when required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Data portability

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will delete your information upon request or when it is no longer needed.

7. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@longhallhome.com.